Privacy Policy

1. Introduction

Welcome to Thug Fighter Grand City. We are committed to protecting your privacy and ensuring you have a positive experience when playing our game and using our services.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you:

Download, access, or use our mobile game Thug Fighter Grand City (the "Game")
Visit our website and associated domains (the "Website")
Access our customer support or other services
Engage with our online communications and marketing

By accessing or using our Game and services, you consent to the practices described in this Privacy Policy. If you do not agree with the policies and practices described, you should not use our Game or services.

This policy applies to all users worldwide, with additional provisions for users in specific regions such as the European Economic Area (EEA), United Kingdom (UK), California, and other jurisdictions with specific data protection laws.

2. Information We Collect

2.1 Information You Provide to Us

We may collect information that you provide directly to us, including:

Account Information: When you register an account, we collect information such as your username, email address, password, and date of birth.
Profile Information: Information you add to your profile such as profile picture, bio, location, and preferences.
User Content: Content you create, upload, or share while using our Game, including messages, comments, and in-game creations.
Transaction Information: If you make a purchase, we collect payment information, purchase history, and billing details.
Communications: Information you provide when you contact us for support, participate in surveys, or communicate with other users.
Social Media Information: If you connect to our Game using social media accounts, we may collect information from those accounts.

2.2 Information Collected Automatically

When you use our Game and Website, we may automatically collect certain information, including:

Device Information: Hardware model, operating system, unique device identifiers, mobile network information, and device settings.
Gameplay Information: Your game progress, achievements, in-game purchases, gameplay statistics, and interaction with other users.
Log Data: Server logs, IP address, access times, game features used, crashes, and system activity.
Location Information: General location information based on IP address or more precise location if you grant permission.
Usage Information: How you use our Game, including time spent playing, features used, and interactions with other players and content.

2.3 Information from Cookies and Similar Technologies

We and our third-party partners use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities and interactions with our Website and Game. This helps us analyze how users use our services, personalize your experience, and enable certain functions. For more information about cookies and how to control them, please see our Cookie Policy.

2.4 Information from Third Parties

We may receive information about you from third parties, such as:

Game distribution platforms (e.g., Apple App Store, Google Play Store)
Social media platforms when you connect them to our Game
Advertising and analytics partners
Other players who invite you to play or interact with our Game

2.5 Sensitive Personal Information

We do not intentionally collect sensitive personal information such as race, religion, political opinions, health data, or biometric data unless you explicitly provide it or it is necessary for a specific feature you choose to use. If you choose to include sensitive information in your user profile or communications, you do so at your own discretion.

3. How We Use Your Information

We use the information we collect for various purposes, including:

3.1 Providing and Improving Our Services

Deliver, maintain, and improve our Game and services
Create and maintain your account
Process transactions and send related information
Monitor and analyze trends, usage, and activities
Develop new features, products, and services
Personalize your experience
Respond to your comments, questions, and requests

3.2 Safety and Security

Verify your identity and prevent fraud
Protect the safety and security of our Game and users
Monitor and enforce our Terms of Service
Detect, investigate, and prevent potentially prohibited or illegal activities

3.3 Communications

Send administrative messages about your account or the Game
Provide customer support and respond to your inquiries
Send you marketing communications (if you have opted in)
Notify you about changes to our policies or services
Send push notifications (which you can opt out of at any time)

3.4 Advertising and Marketing

Deliver relevant advertisements based on your interests and activities
Measure the effectiveness of advertisements
Send promotional offers, rewards, and incentives
Conduct contests, sweepstakes, and giveaways

3.5 Legal Compliance

Comply with applicable laws, regulations, and legal processes
Enforce our legal rights
Respond to lawful requests from public and government authorities

We may combine information we collect from different sources to achieve these purposes.

3.6 Legal Basis for Processing (for EEA/UK Users)

If you are located in the EEA or UK, we process your personal data based on the following legal grounds:

Performance of a Contract: Processing necessary to provide the Game and services to you.
Legitimate Interests: When we have a legitimate business interest that is not overridden by your rights and freedoms.
Consent: When you have given us permission to process your data for specific purposes.
Legal Obligation: When we need to comply with a legal obligation.

Purpose	Legal Basis
Account creation and management	Performance of a Contract
Game functionality and features	Performance of a Contract
Customer support	Performance of a Contract
Game improvements and analytics	Legitimate Interests
Security and fraud prevention	Legitimate Interests
Marketing communications	Consent
Personalized advertising	Consent
Legal compliance	Legal Obligation

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

4.1 With Other Users

Certain information about you will be visible to other users of the Game, such as:

Your username and profile information
Content you post publicly within the Game
Your game activity, achievements, and statistics
Information you choose to share during multiplayer interactions

4.2 With Service Providers

We may share your information with third-party vendors, consultants, and service providers who perform services on our behalf, such as:

Cloud hosting and server providers
Payment processors
Analytics providers
Customer support services
Marketing and advertising partners
Security and fraud prevention services

These service providers are only permitted to use your information to provide services to us and not for their own purposes.

4.3 For Legal Reasons

We may share information if we believe in good faith that disclosure is necessary to:

Comply with applicable laws, regulations, legal processes, or governmental requests
Enforce our Terms of Service and other agreements, including investigation of potential violations
Detect, prevent, or address fraud, security, or technical issues
Protect against harm to the rights, property, or safety of our users, the public, or our company

4.4 Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of company assets, your information may be transferred as part of that transaction. We will notify you of any change in ownership or uses of your personal information via email or a prominent notice on our Website.

4.5 With Your Consent

We may share your information with third parties when you have given us your consent to do so.

4.6 Aggregated or De-identified Information

We may share aggregated or de-identified information that cannot reasonably be used to identify you with third parties for various purposes, including to improve our services and for business or marketing purposes.

5. Data Security

We implement appropriate technical and organizational security measures designed to protect your information from unauthorized access, disclosure, alteration, and destruction. These measures include:

Encryption of sensitive data in transit and at rest
Regular security assessments and penetration testing
Access controls and authentication procedures
Regular security training for our staff
Monitoring of our systems for possible vulnerabilities and attacks

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

In the event of a data breach that affects your personal information, we will notify you in accordance with applicable laws.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

6.1 Account Information

You can access, update, or delete your account information at any time by logging into your account settings. If you cannot access certain information or have any other concerns, please contact us using the information provided at the end of this policy.

6.2 Privacy Preferences

You can control how we use your information by adjusting your privacy settings within the Game or your account preferences.

6.3 Marketing Communications

You can opt out of receiving promotional communications from us by following the instructions in those communications or by updating your account preferences. Even if you opt out, you will still receive non-promotional communications from us, such as those about your account or our ongoing business relations.

6.4 Push Notifications

With your consent, we may send push notifications to your mobile device. You can disable these at any time by changing the notification settings on your device.

6.5 Data Subject Rights

Depending on your jurisdiction, you may have the following rights:

Access: Request information about the personal data we hold about you
Rectification: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal data
Restriction: Request limitation on how we use your data
Data Portability: Request a copy of your data in a structured, machine-readable format
Objection: Object to our processing of your personal data
Withdraw Consent: Withdraw previously given consent for data processing
Complaint: Lodge a complaint with a supervisory authority

To exercise these rights, please contact us using the information provided at the end of this policy. We will respond to your request within the timeframe required by applicable law.

6.6 California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including:

Right to know what personal information we collect about you
Right to delete personal information we have collected
Right to opt-out of the sale or sharing of your personal information
Right to limit the use and disclosure of sensitive personal information
Right to non-discrimination for exercising your rights

To exercise these rights, please contact us using the information provided at the end of this policy.

6.7 Do Not Track

Some browsers offer a "Do Not Track" feature that signals to websites that you do not want to have your online activities tracked. Currently, our systems do not recognize browser "Do Not Track" requests. If you would like to opt out of tracking, please adjust your settings or device permissions.

7. Children's Privacy

Our Game and services are not directed to children under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personal information from children under these ages.

If we learn that we have collected personal information from a child under the applicable age without parental consent, we will take steps to delete that information as quickly as possible. If you believe we might have any information from or about a child under the applicable age, please contact us using the information provided at the end of this policy.

For users between 13 and 18 years of age, we recommend that parents/guardians monitor their children's online activities and use parental control tools available from online services and software providers.

8. International Data Transfers

We operate globally and may transfer your personal information to countries other than your country of residence, including the United States, where our servers are located. These countries may have different data protection laws than your country.

When we transfer personal information from the European Economic Area (EEA), United Kingdom (UK), or Switzerland to countries that have not been deemed to provide an adequate level of protection, we use specific legal mechanisms designed to safeguard your rights and provide appropriate protection for your data, such as:

Standard Contractual Clauses approved by the European Commission
Binding Corporate Rules (where applicable)
EU-US and Swiss-US Privacy Shield frameworks (to the extent they remain valid)

For more information about international transfers or to obtain a copy of the safeguards we use, please contact us using the information provided at the end of this policy.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

The criteria used to determine our retention periods include:

The length of time we have an ongoing relationship with you
Whether there is a legal obligation to which we are subject
Whether retention is advisable in light of our legal position (such as for statutes of limitations, litigation, or regulatory investigations)

When we no longer need your personal information, we will either delete or anonymize it. If this is not possible (for example, because your information has been stored in backup archives), we will securely store your information and isolate it from any further processing until deletion is possible.

10. Third-Party Services

Our Game and Website may include links to third-party websites, products, or services. This Privacy Policy applies only to our Game and services. When you use a link to access a third-party site, the privacy policy of that third party applies to any information you provide to them.

10.1 Third-Party Integration

Our Game may integrate with third-party services such as:

Social media platforms (Facebook, Twitter, Instagram, etc.)
Game platforms (Steam, Epic Games, etc.)
Payment processors
Analytics providers
Advertising networks

When you connect to these services, they may collect or receive information about you and your use of our Game. We encourage you to review the privacy policies of these third parties before connecting to or using their services.

10.2 Analytics and Advertising

We work with third-party analytics and advertising companies that use cookies, web beacons, and similar technologies to collect information about your use of our Game and other websites and applications. These companies may collect information about your online activities over time and across different services.

Analytics partners help us understand how users engage with our Game, while advertising partners help us deliver tailored advertisements. These partners may use your information according to their own privacy policies.

Some of our advertising partners include:

Google AdMob
Facebook Audience Network
Unity Ads
AppLovin

You can opt out of interest-based advertising by adjusting your device settings or visiting industry opt-out pages such as:

11. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make material changes to this policy, we will notify you by:

Posting the updated policy on our Website
Updating the "Last Updated" date at the top of this policy
Sending an email to the address associated with your account
Displaying a notice in our Game

We encourage you to review this policy periodically to stay informed about our data practices and your choices.

Your continued use of our Game and services after any changes to this Privacy Policy constitutes your acceptance of the revised policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: privacy@gangsfightergrandcity.com

For users in the European Economic Area (EEA), we have appointed a Data Protection Officer who can be contacted at dpo@gangsfightergrandcity.com.

If you have unresolved concerns, you may also have the right to lodge a complaint with your local data protection authority.

Response Time

We will respond to all requests, inquiries, or concerns within the timeframe specified by applicable law. We may need to verify your identity before responding to your request.

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